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Navia Markets Ltd. is a company registered under the Companies Act, with its Corporate Office located at Ganga Griha, 4th & 5th Floor, No.9, Nungambakkam High Road, Chennai 600034. navia is the online brand of Navia Markets Ltd, collectively referred to as “Navia.”
Navia is a registered member of NSE, BSE, NSDL, CDSL, and MCX, regulated by the Securities and Exchange Board of India (SEBI). It operates under the following registration details: SEBI Registration No. INZ000095034, NSE Member Code (CM, FAO & CD): 07708, BSE Clearing No. (CM, FAO & CD): 6341, NSDL Dp ID: IN300378, CDSL Dp ID: 12086500, and MCX Membership Code: 45345, SEBI Registration No. INZ000077130
The Navia website is owned, operated, and maintained by Navia Markets Ltd. at the corporate office address provided above. Your access to the Navia platform, including Trading and Demat accounts, is subject to compliance with these Terms and Conditions
By selecting and accepting the “Terms and Conditions” during the login process or while applying for any service, you acknowledge and agree to be legally bound by these terms. Navia reserves the right to modify these terms at its sole discretion, and by continuing to use Navia’s services, you agree to comply with the revised terms.
The information provided herein is subject to change without prior notice.
Before accessing trading and depository services, the client must complete the registration process as prescribed by Navia from time to time. The client is required to follow the instructions provided on Navia's website to successfully register as a client.
The client acknowledges that all investment and disinvestment decisions are solely based on their own assessment of their financial circumstances and investment objectives. This includes any decisions made using information available on Navia’s website. The client agrees not to hold Navia, its officers, directors, partners, employees, agents, subsidiaries, affiliates, or business associates liable for any trading losses, costs, or damages arising from reliance on investment information, research opinions, advice, or any other material provided on Navia’s website, in its brochures, or through any other authorized agency.
The client is encouraged to seek independent professional advice to determine the suitability of any investment decisions. Furthermore, the client acknowledges that Navia's employees are not authorized to provide investment advice. The client agrees not to solicit or rely on any advice from Navia, its employees, or its business associates. The client understands that Investment in securities markets are subject to market risks. please read all the related documents carefully before investing. Brokerage will not exceed the SEBI prescribed limits.
a. Account Registration with Navia
Registration on the Navia platform requires completion of the registration form, submission of all mandatory documents, a valid permanent Account Number (pAN), and successful KYC (Know Your Client) verification. Only investors verified through a SEBI-approved KYC Registration Agency (KRA) are eligible to activate their Navia platform accounts.
b. Eligibility for Online Account Opening
c. Account Activation
Once KYC verification is confirmed, your Navia platform account will be activated. You can operate the account using the provided User ID and Password.
d. Compliance with Regulations
To use the platform and access all services, users must:
e. Use of personal Data
Navia may process, transfer, or disclose your personal information to regulatory authorities, exchanges (e.g., NSE, BSE, MCX), asset management companies (AMCs), registrars, banks, or third-party service providers when necessary to provide services or comply with legal requirements.
f. Communication from Navia
When you express interest in opening an account with Navia:
g. Restrictions on Using Navia Services
You must comply with the laws applicable in your location when accessing Navia’s services. If any laws restrict or prohibit your use of the services, you must adhere to those laws or stop using the services. All information you provide to Navia while using the services must be true, accurate, and complete at all times.
Prohibited Activities
You are specifically restricted from:
Access Restrictions
Authorized Representative
Recording of Conversations
You agree and authorize Navia to record conversations between you and Navia, without prior notice. These recordings will serve as conclusive proof for resolving disputes, including issues related to order execution, as per these terms.
Client Code Modification policy
Customer Support
Navia provides dedicated email IDs and contact numbers for various services, which are listed on the Contact Us page of the website.
Investor Grievances
The Compliance Officer handles investor grievances and client complaints.
All complaints are resolved promptly, and the resolution details are recorded along with the resolution date.
Client Confirmation
I confirm that I have read, understood, and agreed to the following:
I agree to abide by these provisions and rules, as updated from time to time.
I have been informed that the standard set of documents is available for reference on the website. https://navia.co.in . Client can also view or download them here Click Here.
a. Unique Login Credentials
Navia provides each client with a unique Client ID and Password to access trading facilities via the Navia platform or other permitted methods. Clients are also given provision to login to the back-office platform via Single sign on (SSO) to access various reports and statements. All terms regarding the use, reset, and modification of these credentials are governed by Navia’s policies and guidelines.
b. Two-Factor Authentication (2FA)
This 2FA system complies with SEBI and stock exchange guidelines for internet-based trading.
c. Password and 2FA Setup
d. Call & Trade Facility
e. Password Reset
f. Client Responsibilities
g. Risks of Online Trading
h. Reporting Unauthorized Access
Complete details of such incidents, including the date, nature of unauthorized access, and impacted transactions, must be provided to Navia.
i. Reporting Security Flaws
1. Order placement and Execution:
2. Contract Notes and Confirmations:
3. Error Reporting:
4. Delayed Reports:
5. System Disruptions:
6. Order Rejections:
7 .Risk and Surveillance Measures:
8. Regulatory Compliance:
9. Cancellations and Modifications:
10. Client Responsibility:
1. Margin Deposits:
2. Use of Margin:
3. Market Value and Shortfall Monitoring:
4. Cash Margin Requirements:
5. Position Liquidation for Non-payment:
6. Exposure Limits:
7. Volatility and Margin Shortfall:
8. Placement of Margins by Navia
9. Sale or Transfer of Securities:
1.Money pay-In to Navia:
2.Money pay-Out by Navia:
Running Account Settlement (RAS)
As per SEBI guidelines, brokers must settle the funds in a client’s trading account within one working day of payout. However, clients can authorize Navia to retain funds in their trading account through a Running Account Authorization (RAA). This allows Navia to maintain the funds as a running account. Clients can provide authorization for either 30 days or 90 days.
For 90-Day Authorization:
For 30-Day Authorization:
For Inactivity of 30 Days:
3. Securities pay-In to Navia:
Non Delivery of Shares
Exchange Shortages:
Internal Shortages from Netting Trades:
Corporate Action Scenarios:
4. Securities pay-Out by Navia:
5. Third-party Securities:
6. Securities in No-Delivery period:
7. Withholding Securities:
8. Cash or Securities as Margin:
1. Right to Change Margins
Navia reserves the right to revise margins at any time, even during trading hours, without prior notice. This may occur under the following conditions:
2. Squaring/Closing Out positions
Navia may sell or square off a client’s open positions or pledged securities without notice under the following conditions. Navia is not liable for any losses or charges due to these actions.
2.1 Margin Shortfall
Note: In cases of extreme volatility or illiquidity, positions may exceed margin limits before liquidation, and Navia is not responsible for such losses. In the Equity Future /Commodity Future there are possibilities of freezing of contracts at any time during the trading hours. During this freeze period of the contracts, Navia shall not be able to square off the positions as per the RMS policy. Similarly, even in Illiquid options there exists possibility that there are no counter parties available to square off the positions. Hence in this scenario, Navia shall not be held responsible for any losses due to the non-squaring off of the positions
2.2 MIS/Cover Order (CO) positions
2.3 Margin Trade Funding (MTF) Accounts
3. Client Unpaid Securities pledge Account (CUSPA)
4. Penny Stock policy
5. Setting Exposure Limits
6. Dormant Accounts
7. Debit Accounts as per SEBI Guidelines
8. Exchange Margin Shortfall penalty
9. Surveillance Actions
10. Expiry Day Trading policy
11. Physical Settlement of Derivatives
12. Illiquid Options and Contracts
13. Credit for Sale (CFS)
More detailed information on our Risk Management policy is available in our Support portal. please read them carefully and understand them before you commence your investment or trading with Navia.
Navia offers Margin Trading Funding (MTF) in the equity segment under the product name Buy Today pay Later (MTF). Below are the terms and conditions for availing of this facility:
1. Margin Requirements
2. Key Features
1. Eligible Securities:
2. Margin Requirements:
Navia may require higher margins as part of its risk management policy.
3. Mark-to-Market (MTM) Losses:
4. Collateral and Haircuts
5. Settlement of Unexecuted positions:
6. Interest and Charges
3. Liquidation of Securities
Navia reserves the right to liquidate or square off positions under the following conditions
1. Margin Shortfall:
2. Price Volatility:
3. Failure to Confirm pledge:
4. Corporate Actions:
5. Collateral Value Decline:
6. Regulatory Changes:
4. Client Responsibilities:
1. Margin Monitoring:
Clients must monitor margin availability and MTM losses in real-time.
2. Corporate Actions:
3. Position Limitations:
4. Reporting Errors:
5. General Conditions
1. Navia’s Discretion:
2. Repayment on Demand:
3. Client Liability:
4. Termination of Facility
6. Situations Where Navia is Not Liable
Navia is not responsible for losses due to:
7. Client Agreement
By availing of MTF, the client agrees to the following:
This document outlines the terms and conditions for users of the Navia MF platform. These terms apply whether or not you hold a trading and demat account with Navia Markets Limited (hereinafter referred to as "Navia"). By accessing or using Navia MF, you agree to comply with these terms.
1. About Navia MF
2. Key Terms
1. Mutual Funds:
2. Data Accuracy
3. No Investment Advice:
3. Usage of Navia MF Services
4. Charges
5. Risks of Investing
Investments in mutual funds come with inherent risks, including but not limited to
Mutual Funds:
1.Market Risk:
2.Inflation Risk:
3.Interest Rate Risk:
4.Currency Risk:
5.Credit Risk:
6. Responsibilities
1. Sufficient Balance:
2. Understanding Investments
3. Nomination:
7. Liability
Navia is not responsible for
GTT is a special order type that allows you to place a buy or sell order at a specified price, which remains valid until triggered or for a maximum duration of:
How GTT Works
Special Features
1. Extended Validity:
2. No price Range Restriction:
3. Maximum Orders:
4. Server-Side Maintenance:
5. Order Management:
Risks and Limitations
1. Margin and Stock Check:
2. Execution is Not Guaranteed:
3. Pending GTTs:
4. Scenarios That May Affect GTT Orders:
Responsibilities of Users
No Liability for Non-Execution
Navia is not liable for any non-execution, rejection, or cancellation of GTT orders, including:
Changes to GTT Terms:
The terms and conditions for GTT are subject to change without prior notice. Users are advised to review the updated terms regularly.
1. Enrollment
By creating a Stock Basket SIP, you agree to regularly invest in a predefined basket of stocks, specifying the quantity and price as per your choice.
2. Frequency
You can set the SIP frequency to weekly or monthly, as per your convenience.
3. Investment Amount
You need to specify:
4. Auto-Debit
Funds will be auto-debited from your linked trading ledger account on the SIP date after the orders are traded.
5. Flexibility
You can modify or cancel your SIP anytime using the online portal.
6. Timing
SIP orders will be placed between 10 a.m. and 2 p.m. on trading days. If the SIP date falls on a trading holiday, the SIP will be executed on the next trading day.
Note: Best price execution is not guaranteed during this time frame.
7. Execution Risk
8. Market Risks
Stock investments are subject to market risks, and values may fluctuate. Returns are not guaranteed.
9. Charges
Applicable fees and brokerage charges will be deducted from your account.
10. Legal Compliance
You agree to follow all relevant laws and regulations for stock market investments.
11. Risk Management
Navia may disable or withdraw any stock from the basket with prior notice and at its discretion.
12. Termination
Your SIP may be terminated for:
13. Communication
You will receive updates via WhatsApp, SMS, or email once SIP orders are executed. You agree to electronic communication for statements and updates.
14. Disclaimer
Navia Markets Ltd. and its representatives are not liable for losses due to market fluctuations or other uncontrollable events.
1. Charges and Deductions
You agree to pay Navia all applicable charges, including:
2. Updates and Changes
3. Schedule of Charges
You can view the latest schedule of applicable fees and charges on Navia's platform.
1. Navia reserves the right to terminate the agreement with immediate effect in the following cases:
1. Regulatory Actions
2. Illegal Activities
3. Legal Issues
4. Organizational Changes
5. Bankruptcy or Insolvency
6. Breach of Agreement
7.Non-Adherence to policies
2. Effects of Suspension or Termination
If your account is suspended or terminated:
3. Rights and Grievance Redressal
1. User Responsibility:
2. Content Monitoring:
Third-party Links:
1.External platforms:
2. Indemnities:
1. Client Responsibility:
2. Breach of Terms:
3. Investment Advice:
1.No Advice provided:
1. Promotions:
2.Referral program:
Force Majeure:
1. Unforeseen Circumstances:
Severability:
1. partial Invalidity:
Refund & Cancellation policy:
1. Account Opening Charges:
2. Process Delays:
Miscellaneous:
1. Platform Reliability:
2. Authorization:
3. Communication:
4. Liability Limits:
5. Conflicting Terms:
1. Definitions:
2. Referral Rewards:
3. Referral program Rules:
4. program Terms:
5. prohibited Activities:
Engaging in the following will result in disqualification from the program and forfeiture of referral rewards:
6. Changes and Finality:
7. Liability Disclaimer:
8. Grievances:
1. Introduction:
This policy aligns with SEBI Circular No. SEBI/HO/MIRSD/pOD-1/p/CIR/2024/4 (dated January 12, 2024) and Exchange Circular No. NSE/INSp/60277 (dated January 16, 2024). It outlines the procedure for clients of Navia to request the freezing or blocking of their trading accounts to ensure safety and ease of investments.
2. purpose:
This policy provides a framework for clients to freeze or block their trading accounts if they observe suspicious activities. Examples include:
3. Scope and Applicability:
This policy applies to:
It ensures a consistent process across the organization.
4. procedure to Freeze/Block a Trading Account:
4.1. Timelines:
4.2. Escalation Channels:
4.3. Verification (Mandatory):
4.4. Basic Checks and Initial Steps:
Navia staff will
Clients are encouraged to make informed decisions based on this information and communicate their instructions clearly.
5. Clarifications:
1. Background:
The prevention of Money Laundering Act, 2002 (PMLA) became effective on July 1, 2005. It mandates reporting entities like stockbrokers, depository participants, and others in the securities market to follow client onboarding procedures, maintain records, and report suspicious transactions.
Navia adheres to SEBI guidelines for implementing AML measures, as detailed in the SEBI Master Circular dated February 3, 2023.
2. Objective:
The objective of this policy is to prevent money laundering and combat terrorist financing by:
3. Regulatory Compliance:
3.1 Principal Officer:
3.2 Designated Director:
4. AML procedures:
Key Aspects:
5. Client Due Diligence (CDD):
5.1 Client Acceptance policy:
5.2 Client Identification procedure:
5.3 Relying on Third parties:
Navia may rely on third parties for client verification, ensuring they meet compliance standards.
5.4 Risk Categorization:
5.5 Monitoring Transactions:
Navia conducts ongoing transaction scrutiny to ensure alignment with clients’ declared profiles and risk levels.
6. Suspicious Transaction Monitoring & Reporting:
The Surveillance Department monitors client transactions and flags suspicious activities. Alerts are reported to the principal Officer, who files Suspicious Transaction Reports (STRs) with the Financial Intelligence Unit-India (FIU-IND).
Examples of suspicious activities include:
7. Record Management:
7.1 Information to Maintain:
7.2 Record Retention:
Records are preserved for five years from:
8. Freezing Funds & Assets:
Navia complies with Section 51A of the Unlawful Activities (prevention) Act, 1967, and ensures:
9. Investor Education & Employee Training:
10. policy Review:
The principal Officer and Designated Director review the policy periodically, incorporating regulatory updates. Reviews occur semi-annually or as needed.
11. Amendments:
Navia may amend this policy at any time. Continued use of services implies acknowledgment and acceptance of changes.
All notices or communications related to these Terms will be sent using one or more of the following methods to the last known email address, residential, or business address of the parties:
Communication will be considered properly delivered if not returned as unclaimed, refused, or undelivered, provided it was sent through one of the above methods.
Any communication sent to the client’s registered email, SMS, and WhatsApp is for personal use only and should not be shared with others.
Governing Law, Jurisdiction, and Dispute Resolution
These Terms and the use of the website are governed by Indian laws.
If a dispute arises between the User and Navia regarding these Terms, both parties will attempt to resolve it amicably within 30 days.
If unresolved, the dispute will be referred to arbitration by a sole arbitrator mutually agreed upon by both parties, or appointed by the Chennai Centre for International Arbitration if no agreement is reached.
Courts in Chennai, India, will have exclusive jurisdiction over matters related to these Terms and website use
Indemnity
Force Majeure
Severability
Contact Us
For any questions or concerns regarding these Terms, email [email protected]
Last updated: December 7,2024
By selecting and accepting the “Terms and conditions”, during the login process or while applying for any service, the client agrees to be legally bound by these Terms and Conditions. The client agrees that NAVIA may at its sole discretion vary the terms and conditions from time to time and client agrees to abide by the same
More details of the Terms and Conditions are available on our Support portal. Clients are advised to read and understand before proceeding to use the services of Navia.